Privacy Policy for Invision Web Design LLC

Invision Web Design LLC (“Invision Web Design,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://invisionwebdesign.com, or interact with our services.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Business information

  • Appointment details

Communication Data

  • SMS/text message interactions

  • Email correspondence

  • Voicemail messages

  • Call recordings and logs

Technical Data

  • IP address

  • Browser type

  • Device information

Payment Information

  • Billing details processed securely through third-party providers

How We Collect Information

We collect information through:

  • Website contact forms

  • Appointment booking forms

  • SMS opt-in forms

  • Direct communication (phone, email, SMS)

  • CRM and automation tools

  • Analytics tools used to understand website usage

How We Use Information

We use collected information to:

  • Provide and deliver our services

  • Schedule and manage appointments

  • Communicate with you via SMS, email, phone, or voicemail

  • Send service updates and notifications

  • Improve our website and services

  • Process payments securely

  • Maintain internal business records

SMS & Communications

By providing your phone number and opting in, you consent to receive SMS messages from Invision Web Design LLC. These messages may include:

  • Appointment confirmations and reminders

  • Service updates

  • Customer support communications

  • Follow-ups related to your inquiry or services

SMS Terms:

  • Message frequency may vary

  • Message and data rates may apply

  • You can opt out at any time by replying STOP

  • For assistance, reply HELP or contact us directly

  • Consent to receive SMS messages is not a condition of purchase

Important Notice:
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share customer opt-in data for marketing purposes. SMS consent is never shared with affiliates or third parties.

Data Sharing Policy

We do not sell or rent your personal information.

We only allow limited access to information when necessary to operate our business, such as:

  • Payment processing

  • Customer support

  • Communication delivery services

These service providers are contractually required to protect your information and are not permitted to use it for marketing purposes.

Strict Policy:

  • Lead data is never sold

  • Lead data is never shared for promotional use

  • SMS opt-in data and consent are fully protected and never shared outside of required service providers

Cookies & Tracking Technologies

We do not use cookies for tracking purposes. However, we may use analytics tools that collect limited technical data to improve site performance and user experience.

Data Security Practices

We implement appropriate technical and organizational measures to protect your information, including:

  • Secure data storage systems

  • Encrypted communication channels

  • Access controls and authentication measures

Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Third-Party Services

We use third-party services to support our operations, including:

  • CRM and automation platform powered by GoHighLevel

  • Payment processing via Stripe

  • Website analytics through Google Analytics

These providers act as data processors and handle information solely for operational purposes on our behalf.

Your Rights & Choices

Depending on your location (including the United States and United Kingdom), you may have rights to:

  • Access your personal data

  • Request corrections

  • Request deletion of your data

  • Withdraw consent for communications

To exercise these rights, contact us using the information below.

Opt-Out Instructions

You may opt out of communications at any time:

  • SMS: Reply STOP

  • Email: Click the unsubscribe link in any email

  • Direct Contact: Call or email us

Children’s Information

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

Invision Web Design LLC
107 Mandalay Drive
Phone: 646-261-1352
Email: [email protected]

Authorized Representative:
Edna Pacheco-Villanueva
Phone: 646-261-1352

Last Updated: May 4, 2026